kompas 138Terms of Use

When you access kompas 138, you agree to our terms governing account creation, deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet, as well as withdrawals, dispute resolution, and liability limitations. We enforce these terms consistently across all users to maintain platform integrity and legal compliance.

Our platform operates under jurisdiction-restricted access. Services on kompas 138 are available only where local law permits online gaming. Users are responsible for verifying that their access and use comply with applicable regulations in their location. We do not offer services in jurisdictions where online wagering is prohibited by law.

This document sets out our policies on account management, financial transactions, bonus terms, and resolution procedures. By using kompas 138, you accept these terms in their entirety.

Account opening and user eligibility on kompas 138

To open an account on kompas 138, you must provide accurate personal information including legal name, date of birth, email address, and phone number. We require Know Your Customer (KYC) verification by submitting valid identification such as an Indonesian KTP, passport, or driver's license. You warrant that all information is truthful and complete.

We verify your identity to comply with anti-money-laundering regulations and to prevent fraud. Once verified, you gain access to deposits and withdrawals. You may not open multiple accounts, use false identities, or transfer your account to another person. Violation of these conditions may result in account suspension or termination.

Deposits, withdrawals, and financial terms on kompas 138

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits confirm in real time, and funds immediately credit your kompas 138 balance. We do not charge deposit fees; however, your payment provider may apply transfer costs.

Withdrawals are processed to the same method used for your original deposit whenever possible. We may request additional verification before releasing funds to prevent fraud and ensure compliance. Processing times depend on the external payment processor; mobile wallets typically complete within standard windows, while bank transfers may require additional time.

We reserve the right to refuse or delay withdrawals if we detect unusual activity, duplicate accounts, or suspected money laundering. All financial transactions on kompas 138 are conducted in Indonesian Rupiah unless otherwise specified.

Deposit methods

mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transfers accepted.

Withdrawal eligibility

Account must be verified; funds must be earned or previously deposited without breach of terms.

Processing windows

Mobile wallets subject to their processor's timelines; bank transfers may require additional days.

Currency

All kompas 138 transactions conducted in Indonesian Rupiah unless explicitly stated otherwise.

Bonus, promotions, and wagering conditions

kompas 138 may offer promotional bonuses to new or existing users. Any bonus offer is conditional: we specify wagering requirements, eligible games, maximum bet limits, and expiration dates at the time of promotion. You must fulfill all stated conditions before withdrawing bonus funds or winnings derived from bonus play.

We reserve the right to cancel, suspend, or modify any promotion without notice. Bonus terms apply to Liga 1, Piala AFF, Champions League, and other football markets, as well as live-dealer tables and slot games on our platform. Bonus funds are non-transferable and cannot be combined with other promotions unless explicitly permitted in the promotion terms.

User conduct and account suspension

When you use kompas 138, you agree not to engage in illegal activities, fraud, collusion with other users, or manipulation of game outcomes. Prohibited conduct includes using automated tools, exploiting system vulnerabilities, or attempting to circumvent our security measures. We also prohibit harassment of our staff, abusive conduct, or threatening language.

If we detect or suspect such conduct, we may immediately suspend or terminate your account, forfeit any balance, and report the matter to relevant authorities. We will not refund deposits or winnings resulting from prohibited conduct. Accounts may also be suspended for inactivity, failure to maintain accurate information, or suspected account controls requests from other operators.

Limitation of liability and dispute resolution

kompas 138 provides our services on an "as is" basis. We make no warranty regarding uninterrupted service, error-free operation, or specific financial outcomes. To the maximum extent permitted by law, we disclaim liability for indirect, incidental, consequential, or punitive damages arising from your use of our platform.

If you believe a transaction on kompas 138 was processed incorrectly, contact our support team with detailed documentation. We investigate disputes within standard business procedures and respond with a resolution. For unresolved complaints, you may pursue escalation through our formal grievance process. Any legal action must be brought within the jurisdiction where kompas 138 operates.

By using kompas 138, you acknowledge that you have read, understood, and agree to be bound by these terms. Continued use of our platform constitutes acceptance of any updates to these terms.

Jurisdiction and governing law

kompas 138 services are available only in jurisdictions where online gaming is permitted by applicable law. Users accessing our platform from prohibited jurisdictions do so at their own risk. We reserve the right to block access from specific regions or to restrict services where required by local regulation.

These terms are governed by the laws of the jurisdiction in which kompas 138 operates. You agree to submit to the jurisdiction's courts for resolution of disputes. Nothing in these terms shall be construed as legal advice; users should consult local counsel regarding their specific legal position.

Account security and data protection on kompas 138

You are responsible for maintaining the confidentiality of your login credentials. We use industry-standard encryption to protect your data during transmission, but we cannot guarantee absolute security. If you suspect unauthorized access, notify us immediately through our support channels.

We collect and process personal information in accordance with data protection principles. Your data is used to verify your identity, process transactions via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank channels, and comply with legal obligations. We do not share your information with third parties except where required by law or to facilitate payment processing.

Changes to these terms

We may modify these terms at any time. Changes become effective upon posting to kompas 138. Continued use of our platform after a change constitutes your acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed of any updates.

If you have questions about our terms, contact our support team. These terms represent the complete agreement between you and kompas 138 regarding your use of our platform.

Support and contact information

Our kompas 138 support team is available to address account, deposit, withdrawal, and gameplay queries. You can reach us through email, live chat, or phone during standard business hours. We respond to support requests within standard timeframes.

For urgent issues regarding account access, fraudulent activity, or payment disputes, escalate your request to our priority support channel. We maintain detailed records of all transactions on kompas 138 and can provide statements or documentation upon request.

• Verify your identity before opening an account on kompas 138.
• Use secure payment methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer.
• Review bonus terms and wagering requirements before accepting promotions.
• Report suspicious activity to kompas 138 support immediately.
• Maintain accurate contact and identity information on your account.

Final note on compliance

kompas 138 operates under strict compliance with applicable regulations. Our services are available only where local law permits. Users from Jakarta, Surabaya, Bandung, Medan, and other regions must verify that their jurisdiction permits access to our platform before registering or depositing funds.

By creating an account on kompas 138, you warrant that you are legally permitted to use our services in your jurisdiction and that you accept all terms and conditions outlined in this document. For any clarification, contact our support team.